Returns and Refunds

The following Returns and Refunds policy applies only to orders delivered within Australia. Should you be unhappy with any product purchased from our website, please contact and we will be happy to organise an exchange or refund for you.

All products must be returned in a saleable condition as soon as possible following purchase. Melba Coffee and Tea Co. Pty Ltd does not allow any returns on coffee purchased unless there is a quality issue with the coffee.

All returns will be inspected for authenticity prior to processing for refund or exchange. The purchaser may be contacted to clarify any issues relating to the returned product. Returned product postage will be at the cost of the sender.